A few months ago, I delivered a Management 3.0 course for a group of people at one of my consulting clients. I had a mix of team leaders, directors, and general managers in the group. A few weeks after the course, as I was doing my rounds at their office, I bumped into a group of people who attended the course and the trainer/coach in me decided to ask them what they started putting in practice from what they learned in the course.

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