Category Archives: Leadership

Q&A: 15 Ways You Can Encourage Clients To Buy Without Turning Them Off – forbes.com

Everyone has missed opportunities or sales leads that fell through. Perhaps you had a client who dithered, not really understanding what you can offer despite your best efforts to communicate your services. Or maybe you gave out your strongest pitch only to lose the lead after the heat of the meeting had passed.

How do you ensure a client selects your services, without pushing them away? Fifteen experts from Forbes Coaches Council offer their best techniques for gently encouraging clients to pick you.

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Q&A: 15 Ways You Can Foster Change While Managing Employee Well-Being – forbes.com

As the adage goes: change is inevitable. That inevitability, however, does not make change any simpler to implement, nor does it make all staff members happy. Some people thrive on the idea of learning new systems or developing new strategies in order to improve a process, while others prefer to use a tried-and-true approach. Neither attitude is wrong, but both must be addressed when implementing a new system.

Leaders recognize that keeping current, or ahead, of changes in industry or corporate culture is vital for the continued success of a business. Below, experts on the Forbes Coaches Council offer their guidance on how to create a work environment that can keep pace with change, while at the same time, manage employee well-being.

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Q&A: Leaders: What To Do When You Don’t Know The Answer – forbes.com

Leaders don’t have to know everything. Yes, having a quick, or solid answer has probably gotten most managers to where they are today. But what if an employee seeks guidance on a project or issue that’s out of your expertise? Are you supposed to wing it or segue from the topic to talk about something else?

Nearly uniformly, members of Forbes Coaches Council say it’s OK to tell a staff member that you don’t know the answer. Here’s how you can admit that you simply don’t know to build trust, respect and knowledge among your employees.

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Why Leaders Need Safe Spaces to Learn and Grow – forbes.com

Early in my career, I used to be very demanding of myself. It was hard for me to accept when I made mistakes in life. I remember one day, I was working on a woodworking project in my garage, and I got upset from making mistake after mistake. I got so mad, I eventually picked the project off my workbench and literally threw it against the wall. Afterward, I took a moment to calm down and wondered how unpleasant and expensive woodworking could get for me as a hobby if kept I reacting like this to my mistakes.

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Q&A: 14 Things Your Team-Building Activity Needs To Succeed – forbes.com

Team-building exercises — from trust falls and blindfolds to zombie races and construction tasks — are a long-standing method to help a group get to know each other better. There is, however, a great deal else going on other than the activity itself. Facilitators need to worry about creating feelings of trust, safety and connection among participants, while also making sure to communicate what the goals of the activities are.

So which elements are key to an event’s success? Fourteen members of Forbes Coaches Council offer their advice on what they find crucial to team-building success.

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5 Skills Co-Creative Leaders Need to Know – trainingindustry.com

The following is a guest blog I wrote for trainingindustry.com.

Many leaders struggle with working in collaboration with their teams. Whether it is designing something complex like an organizational change or something simple like helping their team brainstorm a solution, many leaders struggle to participate in the discussion while keeping their teams involved and engaged.

Co-creative leadership is a new leadership style that can help with this problem. To become co-creative leaders, there are five key skills leaders must master.

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How To Engage Your Team By Using The Right Language – forbes.com

Leaders and managers don’t always realize the impact of their language when talking with their teams. You can do many things with language, from empowering people to generating new possibilities. However, language can also create disengagement and dissent when wielded ineffectively.

Language has a lot of subtleties that can help leaders consciously create very different results. The words you use as a leader can help your organization thrive or hold it back.

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The high cost of conversational debt – Forbes.com

I invest a lot of time learning to have the right and sometimes difficult conversations with members of my consulting team. This is important to me because every day, I see the challenges my clients face when they are unable to have the conversations that need to happen in their organizations.

For example, managers and executives express resentment over certain behaviors from their employees instead of talking about it with them or teams express limiting beliefs without ever asking if what they believe is correct or not.

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